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The Teneo Linguistic Modeling Language (TLML) is a deterministic language understanding system that identifies and interprets word patterns in a caller's speech. TLML adds an additional deterministic layer on top of Natural-language understanding(NLU), Large language model (LLM) and machine-learning classification, enabling high precision unachievable with probabilistic models.
Designed to produce matches that trigger specific actions based on the caller's intent, TLML accurately interpret spoken language and can, as an example be used to enhance contact center telephony operations.