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User:Nuzhatara/Soffront

Soffront Software
Company typePrivate
IndustryCRM Software
FoundedCalifornia 1992
FounderManu Das
HeadquartersFremont, California
Websitewww.soffront.com

Soffront software develops Customer Relationship Management (CRM) software for Small and medium enterprises .

History

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Soffront software was founded in 1992 by Manu Das.Soffront launched its first customer service application in 1993.Soffront CRM has been installed in more than 5000 corporations worldwide.

Products

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Soffront solution is Web-based and XML compliant. It operates as a zero foot-print web client. The databases supported include Oracle, and Microsoft SQL Server. Soffront CRM is comprised of following Solutions:

  • Sales Automation: Automates Sales process
  • Marketing Automation: Automates Marketing process
  • Customer Support: Web based customer support
  • Employee Help desk: Enter, track, manage, resolve and escalate employee support tickets.
  • Knowledge Management: Knowledge Management System for support agents, engineers, employees and customers.
  • CRM Portals:
    • Customer portal: For Customers
    • Partner portal: For Channel
    • Employee Portal: For employees
  • Asset and Inventory Management: Enter, Audit and track company assets and inventories.
  • Sales order processing: Automates the sales order process and integrates with accounting and ERP systems.

Deployment types

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Soffront software offers hosted, on-premises and host to own solutions.

License

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Soffront's licensing options are - floating, dedicated, site, departmental, timed or leased.

See also

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References

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Category:Fremont, California Category:Software companies of the United States Category:CRM software companies Category:customer relationship management software Category:software companies Category:Companies established in 1992 Category:Companies based in Silicon Valley

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