- Doing some drafting work here, not as an alternative to working at WP:COI+, just as a way to prepare my changes without distraction.
The following is a proposed Wikipedia policy, guideline, or process. The proposal may still be in development, under discussion, or in the process of gathering consensus for adoption. |
- This is a voluntary protocol, a set of agreements about ethical principles and best practices. It is designed to supplement the WP:COI guideline. As a proposal, COI+ does not need consensus before the RfC, because the RfCis held precisely in order to determine consensus. If you strongly disagree with the interpretations, intent, or effectiveness of this proposal, please suggest changes on the talk page or wait until the RfC to voice your disagreement.
The relationship between the Wikipedia community and editors with conflicts of interest (COI), especially corporate/for-profit editors, needs improvement. Many Wikipedia editors are skeptical of efforts by editors who are paid to edit Wikipedia articles, and who often do so without any disclosure. On the other side, corporate/for-profit often end up being blocked or having their contributions reverted because of mistakes that escalate into edit wars or incivility. This proposal aims to move in a better direction, to encourage editors with conflicts of interests to participate in improving Wikipedia articles in a way that benefits Wikipedia as a whole and is acceptable to the broader community.
COI+ is designed to escape the tug-of-war/blame game/power struggle that consumes so much energy for both sides and to change the relationship between COI editors and Wikipedia for the better. The purpose of the COI+ project is to give paid COI professionals a path to citizenship. Accepting that paid editors have an uphill climb, the COI+ agreements are designed to give such editors a boost towards becoming welcomed and productive contributors to this community. The purpose is to improve the relationship between COI editors and Wikipedia by pointing to a single, concrete, purposeful set of agreements around which consensus can be formed and best practices implemented. COI+ is ultimately aspirational: it is a statement of where and what we'd like to be, and what we're prepared to do to get there. It is not going to magically change the COI-editor/Wikipedia relationship overnight, but we have to start somewhere, and this may be a good place to start.
Wikipedia's purpose and conflicts of interest
editWikipedia is an encyclopedia that aims to summarize material that has been published by independent, reliable sources. Its articles seek to reflect the majority- and significant-minority positions of those sources in rough proportion to their representation in the source material. That is what is meant on Wikipedia by "neutrality," which is the encyclopedia's most central concept. Wikipedia is not a soapbox, or a platform for advertising or self-promotion. When editing Wikipedia, the primary purpose of editors must be to advance the interests of Wikipedia.
Conflict of Interest editing on Wikipedia is governed by the Conflict of interest guideline. It strongly discourages COI editing, which it defines as "contributing to Wikipedia in order to promote your own interests or those of other individuals, companies, or groups". When advancing outside interests is more important to an editor than advancing the aims of Wikipedia, that editor stands in a conflict of interest. In particular, the guideline very strongly discourages editing for profit or as a representative of a corporation. WP:NOPAY states that if you are receiving monetary or other benefits to edit Wikipedia as a representatives of an organization or if you would gain financial or other benefits from editing Wikipedia, then you are very strongly discouraged from editing Wikipedia in areas where there is a conflict of interest that may make your edits non-neutral (biased). The guideline advises editors with a financial interest in a topic to provide full disclosure of their connection, and to use talk pages to suggest changes (using the {{Request edit}} template to request edits) rather than editing articles directly. It notes that requested edits are subject to the content policies and may not be carried out.
Purpose of COI+
editCOI+ acknowledges that direct editing for corporate/for-profit editors is very strongly discouraged, but not explicitly prohibited; indeed no neutral, well-sourced contribution which advances Wikipedia's interests is barred by any editor regardless of their background. COI+ wants to promote more of that type of editing, in harmony with our policies and our mission.
The COI+ program is intended to make it easier for the editorial community to identify paid editors who are trying to do the right thing. Paid editors may receive more civility and good faith from the community if they are transparent about their conflict of interest. Transparency may also protect them from the significant media backlash that has occurred when corporate and political COI editing has been discovered.
The COI+ program is a way for paid editors to distinguish themselves in their businesses or corporations as editors who are informed about best practice, and who know how to be productive members of the Wikipedia community. Participation in the COI+ program would show that a paid editor aspires to be honest, trustworthy and fair, while demonstrating integrity and respect for Wikipedia. It also sets up a minimum level of knowledge for the editor, skills they need to be effective.
The program is entirely voluntary. COI+ participants would be expected to follow all Wikipedia policies and guidelines, like any other editor. They would be subject to community sanctions, including blocks and bans; good-faith efforts to follow the steps laid out on this page might be taken into account when deciding the best course of action.
The COI+ agreements
edit- Expectations of COI editors
In fulfilling the COI+program, COI editors on Wikipedia agree to:
- Commit to Wikipedia's goals of neutrality, verifiability, no original research, and civility
- Read the Conflict of interest guideline and thhe Plain and simple conflict of interest guide for editors
- Make a userpage COI declaration, explaining who my employer is, and stating my intent to follow best practices
- On articles I work on, post an article Talk page COI declaration for any topic I work on which is related to my employment
- Modify my signature to include a COI declaration link , as, for example, this: Ocaasi(talk)(COI declaration)
- Agree to get feedback from other Wikipedia editors before making changes to articles, by posting my proposed changes at Articles for Creation (for new articles), the Paid Editor Help board, and/or the help desk, or by posting an edit request, or by posting a message on the relevant article talk page
- Pursue further resolution if necessary at the COI or other noticeboards, via online chat help, and/or the Open Ticket Request System (OTRS) email address (info@wikipedia.org)
- Observe the Response timeline as detailed below
- Make no direct changes to my client's/employer's or to my competitors' articles, except for correcting uncontroversial factual or grammatical errors, until other editors have reviewed the changes, or unless no editor has responded to your requests for one month (see Response Timeline below)
- Not to introduce positive or negative bias into articles where I have a conflict of interest.
COI editors who adhere to this code of conduct can expect to:
- Be treated with civility, respect, or even kindness
- Have policies and guidelines explained to where they may be uninformed or misinformed
- Receive responses to requests for assistance
- Have incidences of misinformation, falsehood, or obvious bias in articles addressed with some urgency
- Not be judged by the worst behavior of other editors
- Have the opportunity to help improve Wikipedia
- Response Timeline
Wikipedia is a very busy, free-form place and officially has no deadline. COI editors should use the following timeline to minimize the likelihood of being accused of premature action. If one of these steps does not lead to resolution by the given timeline, go to the next step:
Step | Communication | Wait for resolution |
---|---|---|
Step 1 | Talk page messages with edit requests, help desk, and/or help chat | 48 hours |
Step 2 | Paid Editor Help board, COI noticeboard, Administrator noticeboard, and/or other noticeboards (check back at step 1 as well) | 1 week |
Step 3 | Contact Wikipedia's volunteer response team via info@wikipedia.org (check back at steps 1 and 2 as well) | 1 month |
- If you have tried all previous steps, and 1 month has passed since the start, you can make a change directly to the article yourself. You must, however, post a note saying you made the change, at both the article's talk page and at the COI noticeboard.
- Move through the steps in sequence, but continue to check the forums where you previously posted even as you advance to a new step. OTRS can often only direct you back to the forums in steps 1 and 2, so it's best to invest your energies in those options as much as possible.
- Exceptions to the above timeline should only be for uncontroversial edits, specifically including removing outright vandalism, removing blatant lies or glaring misinformation, fixing spelling, or fixing grammatical errors.
- Negative information about your company or client that is well-sourced should never be removed by you.
- If other editors have responded to your requests but not implemented them because they disagreed with what you are requesting, you should never implement changes by editing the article yourself. Instead, engage those editors in civil discussion and try to reach consensus about wording that is acceptable to all.
Overview and comparison
editElement | WP:COI (WP:NOPAY) | WP:COI+ | Bright Line |
---|---|---|---|
Targets | Editors with a conflict of interest (paid advocates) | Corporate/for-profit editors | Paid advocates |
Definition | An editor with conflicting/competing interests other than Wikipedia's (anyone receiving monetary or other benefits to edit or with a close financial relationship with a subject) | An editor with a direct professional and financial investment a subject | An editor paid to influence Wikipedia |
Position | (Very) strongly discourages direct editing; encourages engaging on talk pages | Encourages talk page engagement; permits limited, regulated direct editing as a last resort | Prohibits direct editing, allows non-article-space engagement |
Exceptions | Uncontroversial edits | Uncontroversial edits, emergencies, edit requests not responded to within a month provided article talk page and COI/N are left immediate notice | Emergencies |
Disclosure | Not required (recommended) | Required on userpages, relevant article talk pages, and in user signatures | Not required |
Response timeline | None/unlimited | 1 month | None/unlimited |
Participating editors
editCOI+ followers
editAdd your name here if you would be willing to follow the COI+ agreements, in the event that it moves beyond the proposal stage. Also please watch this page to stay up to date on the project agreements.
- WWB Too (Talk · COI) 18:36, 29 July 2012 (UTC)
- 16912 Rhiannon (Talk · COI) 17:15, 1 August 2012 (UTC)
- Jeff Bedford (talk | COI declaration) 21:36, 7 August 2012 (UTC)
- Guy Macon (talk) 16:54, 3 October 2012 (UTC) (Non-COI editor)
COI+ helpers
editIf you have a constructive history of working with conflict of interest editors, and you want to helping to organize and oversee this project, please add your name below.
Userboxes
editCOI+ | This user follows the COI+ agreements. Talk to me if you think I need help with my editing! |
Displaying this COI+ userbox on your Wikipedia userpage requires you to follow the above agreements, and you understand that it may be recommended for removal by another editor if you are blatantly in violation of those agreements. But you should be warned first so you can try and fix your error.
To put this userbox on your userpage, click your username at the top center-right of the screen, click edit, and add {{Wikipedia:COI+/participant_userbox}}.
COI+ | This user helps with the COI+ project. Let me know if you need my assistance! |
Displaying this COI+ userbox on your Wikipedia helps other editors identify you as a good person to ask for assistance with COI related issues. It also suggests you might review COI+ participants behavior. While you might be permitted to remove a 'misbehaving' editor's userbox, please make an effort to talk to them first!
To put this userbox on your userpage, click your username at the top center-right of the screen, click edit, and add {{Wikipedia:COI+/helper userbox}}.
Additional resources
editThe following may also be helpful:
Desired corporate/PR/COI participants
editPublic relations organizations
- Public Relations Society of America (PRSA)
- Chartered Institute of Public Relations (CIPR)
- International Association of Business Communicators (IABC)
- Word of Mouth Marketing Association (WOMMA)
- Society for New Communications Research (SNCR)
Wikipedia consulting companies
- Wikiexperts
- Untrikiwiki
- Beutler Wiki Relations
- New Media Strategies
- EthicalWiki
- WikiStrategies
- Wiki-PR
- WikipediaWriters
Freelance article writers