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Work Management
Work Management is the culmination of tracking a unit of work and the attributes and relationships of the unit of work through the processes that have been defined for that unit of work while providing oversight through reporting. The major components of Work Management are Workflow, Attributes, Work Queues and Reporting.
Workflow Every business has a set of processes it has built for the work to go through from beginning to end and this is most commonly referred to as workflow.
Attributes
Work Queues
Reporting
References
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