The term Digital Insurance has become a widely used identifier to describe the evolution of insurance from being a largely paper based society, to that of a digital based society. Although a shrinking number of insurance carriers and insurance retailers still use paper, the USPS says that use of their services for policy delivery has fallen 78% in only the past five years.
How does reduction use of the USPS relate to the term Digital Insurance? As this article evolves our intent is to identify the answer to that question which we believe will lead to new discoveries now that the insurance industry is less limited by the bonds of paper distribution.