is an akronym of my real name which I prefer not to use anywhere in the web.
Interests, Experience
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My - in this context relevant - interests and experience result all from several decades of IT work and IT management:
- Application Software Design and Implementation with a specific focus on Online-Self-Trainings, Online-Assessment, and Knowledge Transferring Assessments.
- Design and Implementation of the Application Software Support focussing on the global organization, including the design and maintenance of Online Help, the latter also as Technical Documentation, implemented by means of RoboHelp (http://en.wikipedia.org/wiki/RoboHelp) and datango (http://www.datango.de/de/index.php).
- Organization, Implementation and Operation of the Application Software Quality Assurance (specifically the process of the outsourcing to India).
- Design and Implementation of the Application Software Change Management Process, covering the registration of defects and modification requests until their release to production by means of a new version. In this process the release planning and the quality management are steps amongst others.