K Wyatt at Works Design Communications

April 2018

Welcome to Wikipedia. I noticed that your username, "WorksEditorialDirector", may not meet Wikipedia's username policy because Usernames that imply the likelihood of shared use are not permitted.. If you believe that your username does not violate our policy, please leave a note here explaining why. As an alternative, you may ask for a change of username by completing this form, or you may simply create a new account for editing. Please read this policy: WP:ROLE. Usernames that are names of posts within organizations, are not permitted, as such a post may be held by different persons at different times. Scottyoak2 (talk) 01:07, 4 April 2018 (UTC)

Conflict of interest and paid editing in Wikipedia

Hi K Wyatt. I spend time working on conflict of interest issues here in Wikipedia, along with my regular editing. You've disclosed that you are a paid editor -- thanks for doing that. Lots of people come to Wikipedia with some sort of conflict of interest and are not aware of how the editing community defines and manages conflict of interest. I'm giving you notice of our Conflict of Interest guideline and Terms of Use, and will have some comments and requests for you below.

Hello, K Wyatt at Works Design Communications. We welcome your contributions, but if you have an external relationship with the people, places or things you have written about on Wikipedia, you may have a conflict of interest (COI). Editors with a COI may be unduly influenced by their connection to the topic. See the conflict of interest guideline and FAQ for organizations for more information. We ask that you:

• avoid editing or creating articles about yourself, your family, friends, company, organization or competitors;
• propose changes on the talk pages of affected articles (see the {{request edit}} template);
• disclose your COI when discussing affected articles (see WP:DISCLOSE);
• avoid linking to your organization's website in other articles (see WP:SPAM);
• do your best to comply with Wikipedia's content policies.

In addition, you must disclose your employer, client, and affiliation with respect to any contribution which forms all or part of work for which you receive, or expect to receive, compensation (see WP:PAID).

Also please note that editing for the purpose of advertising, publicising, or promoting anyone or anything is not permitted. Thank you.

Comments and requests

Wikipedia is a widely-used reference work and managing conflict of interest is essential for ensuring the integrity of Wikipedia and retaining the public's trust in it. Managing conflict of interest well, also protects conflicted editors themselves - please see WP:Wikipedia is in the real world, and Conflict-of-interest editing on Wikipedia for some guidance and stories about people who have brought bad press upon themselves through unmanaged conflict of interest editing.

As in academia, COI is managed here in two steps - disclosure and a form of peer review. Please note that there is no bar to being part of the Wikipedia community if you want to be involved in articles where you have a conflict of interest; there are just some things we ask you to do (and if you are paid, some things you need to do).

Disclosure is the most important, and first, step, which you have done. Again, thanks for that. I've added the disclosure at the talk page.

The second of COI management, is a form of peer review. This piece may seem a bit strange to you at first, but if you think about it, it will make sense. In Wikipedia, editors can immediately publish their work, with no intervening publisher or standard peer review -- you can just create an article, click save, and voilà there is a new article, and you can go into any article, make changes, click save, and done. No intermediary - no publisher, no "editors" as that term is used in the real world. So the bias that conflicted editors tend to have, can go right into the article. Conflicted editors are also really driven to try to make the article fit with their external interest. If they edit directly, this often leads to big battles with other editors.

What we ask of editors who have a COI or who are paid, and want to work on articles where their COI is relevant, is:

a) if you want to create an article relevant to a COI you have, create the article as a draft through the WP:AFC process, disclose your COI on the Talk page with the Template:Connected contributor (paid) tag, and then submit the draft article for review (the AfC process sets up a nice big button for you to click when it is ready) so it can be reviewed before it publishes; and

b) And if you want to change content in any existing article on a topic where you have a COI, we ask you to

(i) disclose at the Talk page of the article with the Template:Connected contributor (paid) tag, putting it at the bottom of the beige box at the top of the page; and

(ii) propose content on the Talk page for others to review and implement before it goes live, instead of doing it directly yourself. Just open a new section on the talk page, put the proposed content there formatted just as you would if you were adding it directly to the article, and just below the header (at the top of the editing window) place the {{request edit}} tag to flag it for other editors to review. In general it should be relatively short so that it is not too much review at once. Sometimes editors propose complete rewrites, providing a link to their sandbox for example. This is OK to do but please be aware that it is lot more for volunteers to process and will probably take longer.

By following those "peer review" processes, editors with a COI can contribute where they have a COI, and the integrity of WP can be protected. We get some great contributions that way, when conflicted editors take the time to understand what kinds of proposals are OK under the content policies. (There are good faith paid editors here, who have signed and follow the Wikipedia:Statement on Wikipedia from participating communications firms, and there are "black hat" paid editors here who lie about what they do and really harm Wikipedia).

But understanding the mission, and the policies and guidelines through which we realize the mission, is very important! There are a whole slew of policies and guidelines that govern content and behavior here in Wikipedia. Please see User:Jytdog/How for an overview of what Wikipedia is and is not (we are not a directory or a place to promote anything), and for an overview of the content and behavior policies and guidelines. Learning and following these is very important, and takes time. Please be aware that you have created a Wikipedia account, and this makes you a Wikipedian - you are obligated to pursue Wikipedia's mission first and foremost when you work here, and you are obligated to edit according to the policies and guidelines. Editing Wikipedia is a privilege that is freely offered to all, but the community restricts or completely takes that privilege away from people who will not edit and behave as Wikipedians.

I hope that makes sense to you.

I want to add here that per the WP:COI guideline, if you want to directly update simple, uncontroversial facts (for example, correcting the facts about where the company has offices) you can do that directly in the article, without making an edit request on the Talk page. Just be sure to always cite a reliable source for the information you change, and make sure it is simple, factual, uncontroversial content. If you are not sure if something is uncontroversial, please ask at the Talk page.

Will you please agree to learn and follow the content and behavioral policies and guidelines, and to follow the peer review processes going forward when you want to work on the XXX article or any article where your COI is relevant? Do let me know, and if anything above doesn't make sense I would be happy to discuss. Best regards Jytdog (talk) 05:32, 16 September 2018 (UTC)