Renzenberger

May 2010

Please stop. If you continue to add promotional material to Wikipedia, you may be blocked from editing. JamieS93^❤ 17:55, 5 May 2010 (UTC)

Wikipedia has firm guidelines on content that is promotional in nature. Also, please stop edit warring with others. It's not a productive way of handling a dispute, and it will cause you to be blocked if you continue. Thank you. JamieS93^❤ 17:59, 5 May 2010 (UTC)

JamieS93, thanks for reaching out to me - perhaps you can help. We did not create the original Renzenberger, Inc. page - in fact, we strongly suspect that someone with malicious intent created the original posting which is less than flattering. If you study the original posting, you will see a long history of debate within the Wikipedia community whether to keep or delete the article in the first place. We are simply trying to correct the misinformation about our company. How would you suggest that we go about making said changes within the Wikipedia rules? Sincerely, Renzenberger

Well, I can give you a few pointers, hopefully it might help:

• 1. Articles should be written in a simple third-person narrative. That's why phrases like: "we listen to the customer; we provide the customer with the service they need" (written like a slogan from the company's perspective) are not acceptable.
• 2. "Neutral point-of-view" is an important rule which basically means: as a reader, you shouldn't be able to hear a perspective or bias in the "narrator's voice", if you will. Info needs to be balanced and fair.
• 3. Please note that you are editing with a conflict of interest which is generally discouraged; editors who are related to an organization are usually warned about making sure not to add info in the article that's promotional – for instance, info that sounds like an advertisement from the company.

Your concern about the current revision being slightly negative is a valid one (like how I mentioned in #2, fair & balanced info is important). The best way to solve the possible issue of the article being slanted negatively is to edit it a little bit at a time – small tweaking is usually better than replacing the article entirely (with content that's overly positive). The lawsuit should probably be mentioned as it seemed to be noteworthy. I don't have much time now, but I might look into it later. JamieS93^❤ 00:53, 8 May 2010 (UTC)