Wikipedia:Kvetch

Tracked in Phabricator
Task T29852

Kvetch is the name of a project to add a "report an issue" feature to articles.

Implementation considerations

Link placement

• probably makes most sense to put the link in the sidebar
  • toolbox section? interaction section?
• another option is a page tab at the top of the page (more noticeable)

Underlying code

• at least as a start, should be implemented in JavaScript; can be moved to a MediaWiki extension later if appropriate
• use jQuery goodness

Page exclusion

• needs a sane, scaleable system to exclude certain articles
  • hidden category?
  • specific template
  • hit the API or check the HTML of the rendered page?

Coverage

Types of issues that users could report with this tool:

• copyright violations
• typos/fact issues/etc.
• BLP issues
• broken templates
• vandalism
  • in Spanish Wikipedia a lot of readers report vandalism using this tool because they don't know how to revert
• mediawiki bugs (part is affecting only unlogged editors)
• {{db}} quality pages missed on new page patrol

Additional coverage

• requests for article creation/expansion/deletion
• help desk issues
• "my car is broken" reports
• YA place for vandalism (but is also good as vandalism is not visible for readers)

Interaction

1. user notices an issue
2. user clicks link/button/tab to report issue
   • encourage user to fix problems themselves; be bold!
   • show links to privacy policy and terms of use (her report and IP are going to be public and free licensed)
   • do not add phone number or e-mail
3. user can report issue
4. issue gets sent to separate page (on plwiki it is pl:wp:ZB)

Processing

• for more serious issues, perhaps send e-mail to volunteer response team?
  • confusing?
• append section on a noticeboard?

See also

• wikt:User:Conrad.Irwin/feedback.js, feedback.php and Wiktionary:Feedback (proposed here)
• Zgłoś błąd (Report error) on plwiki