Wikipedia talk:Meetup/NYC/NYBG October2018

Latest comment: 6 years ago by Emjackson42 in topic NYBG admission required?

Date

edit

Ack! Wednesday, October 17th cramps my plans for visiting people on my way to Columbus and doing a few things in town before any of the action. Must adjust. Jim.henderson (talk) 15:20, 31 August 2018 (UTC)Reply

NYBG admission required?

edit

I was required to buy a ticket for NYBG before being allowed into the event. If this is in fact the policy, it should be mentioned on the page next to "Cost". If it shouldn't have been required, the staff at the door should have been appropriately instructed. Frenezulo (talk) 18:10, 10 October 2018 (UTC)Reply

@Frenezulo: You should not have been charged and staff were informed of the event and that there is no fee for the event. Can you follow up with me through email at ejackson@nybg.org so I can facilitate a refund? I will escalate this issue so please use an email you are comfortable having shared with other NYBG staff. Sorry you experienced this. I am frustrated, as there is NEVER a fee to use the library, and staff received multiple reminders about this event. ARGH! Emjackson42 (talk) 20:57, 10 October 2018 (UTC)Reply
Maybe by accident I said the magic words, 20 minutes before nominal start time at the gate. "Hi, I'm going to the library for the Wikipedia event" met the reply, "Would you like a grounds pass?" Or maybe wearing a Wikipedia T-shirt had something to do with it. Anyway, I took the pass and didn't use it. Jim.henderson (talk) 19:58, 11 October 2018 (UTC)Reply
@Emjackson42: I went to the gate after, and was kindly given a refund. Many thanks for your assistance! In the future, I'll be careful to be clear with the guards about where I'm going. Frenezulo (talk) 17:59, 14 October 2018 (UTC)Reply
@Jim.henderson: Glad you did not have a problem getting in, Jim! Was so great to see you. @Frenezulo: Did you get your refund sorted out? Emjackson42 (talk) 18:00, 14 October 2018 (UTC)Reply
@Frenezulo: So glad to hear it! Emjackson42 (talk) 18:00, 14 October 2018 (UTC)Reply