Wikipedia talk:Username policy/Blatant Promotion RfC
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Currently, WP:UAA is inundated with reports of "promotional usernames", and often, the username is not as much of a problem as the editing behavior of the account. This appears to be primarily happening because there is a lack of clarity as to which venue to report blatant promotion that can and should be dealt with quickly. This RfC discusses ideas on how to address this. Gigs (talk) 01:13, 5 June 2009 (UTC)
Local Consensus on Wikipedia talk:Username policy
- The current username policy is confusing in regard to corporate names.
- We shouldn't take a corporate/organizational name as prima facie evidence of a group account violation of WP:NOSHARE, since it is very often just a single representative at the keyboard.
- The current practice on WP:UAA is to block "User:SamsFastPlumbingCo", but allow "User:SFPCo", even if "User:SFPCo" created the article Sam's Fast Plumbing Co.
- This reflects the interpretation of what a "blatantly promotional" username is, and is regardless of edits made or not made.
- WP:UAA is not the correct forum for promotion cases which are not blatant username violations, judged by the criteria above.
- It is a very common case that an account is apparently single purpose and promotional, and there is no clear consensus on where those reports should go.
- Complex cases of promotion should still be referred to WP:COIN for discussion.
- Footnote: judging from responses and lack of responses to my questions at WP:UAA and WT:UAA, I'd change the example of "SFPCo" to "SFPC". "Co" (big C, little o) is the usual abbreviation for "company", so it would be reasonable for other editors to assume that SFPCo was claiming to speak for the company if they were a frequent editor of Sam's Fast Plumbing Co. - Dank (push to talk) 12:05, 13 June 2009 (UTC)
Proposal 5 -- Reflect consensus in twinkle and templates
The following discussion is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.
I think we have gotten a pretty good consensus going here. First, I'd like to list what I see the going consensus as:
- Existing reporting forums are enough to deal with blatant promotion.
- The policy has been made clearer that UAA is only for when the username alone is the issue, when it comes to promotion.
- Send blatant, simple, cases to WP:AIV and complex cases to WP:COIN, when the username is not an explicit company name.
- Not unanimous agreement on these venues, but this seems to be the general consensus.
- As always, assume good faith when there is doubt, and try to work with users who may just not be familiar with the policies.
Therefore I propose:
- Update twinkle to include under the ARV (user reporting) function for Vandalism (AIV), a preloaded template for "Account is a promotion-only account", which expands into an AIV report of "This account is being used for only promotional purposes. {{{1|}}}".
- Update twinkle to include under ARV a new category of "Select report type -> Conflict of Interest", which generates a report on [[WP:COI/N], functionality similar to current twinkle ARV tools. Instructions within twinkle should indicate that COI reports should be for more complex cases of COI.
The point of these tools is to reflect the consensus that UAA is not the right place to report promotional editing, but rather only when the username alone is the problem. Until we show people the better places, they will likely remain confused about the purpose of UAA. Note that this proposal is not a proposal to change policy, only to change the tools to reflect the consensus that we have built here. Gigs (talk) 02:33, 11 June 2009 (UTC)
Discussion
- I'd definitely support that. –Juliancolton | Talk 02:45, 11 June 2009 (UTC)
- I usually add my own specific remarks to AIV reports to indicate the problem, but I don't see any problem with this proposal. Beeblebrox (talk) 05:20, 11 June 2009 (UTC)
- Changing TWINKLE? I support it, but good luck with that. Last time it took a year to get AzaToth to agree to take out the "confusing username" option. rspεεr (talk) 07:17, 11 June 2009 (UTC)
- I should note that I have also canvassed Twinkle maintainers to give input on this proposal, so be nice. Gigs (talk) 12:04, 11 June 2009 (UTC)
- That looks quite good to me. --Conti|✉ 09:26, 13 June 2009 (UTC)
- Good idea. -- Oldlaptop321 (talk·contribs) 03:04, 16 June 2009 (UTC)
Done Requested at twinkle bug report page. Gigs (talk) 01:00, 17 June 2009 (UTC)
Proposal 4 -- treat COI issues as more significant than username issues
Much of the discussion here centers around how to combat corporate promotion using the username policy. My proposal is to stop trying to do that, and combat it using the appropriate processes instead.
You do not turn a PR flack into a responsible Wikipedian by making them change their username. To turn them into a responsible Wikipedian requires discussion, and has basically nothing to do with usernames. Their username is almost entirely unrelated to the issue, except for two somewhat opposing interactions between COIs and usernames:
- Corporate usernames can help draw attention to conflicts of interest. (Corollary: if you make the user change their name, they've still got a COI but you lose track of who they are.)
- Corporate usernames irritate us by appearing in history logs and violating our expectations of what a username should be.
While I am prepared to support Tnxman's wording for the username policy, in most of these cases I see it as distracting and short-sighted to apply the username policy at all. When you address these cases as primarily username problems instead of COI or spam problems, you push the real problem underground.
COI problems are more important to address than username problems. When you can tell someone has a COI from their username, use the appropriate process. For ordinary conflicts of interest that have a good chance at being resolved, we have WP:COIN and discussion with the user. For blatant spam, we have WP:AIV and hardblocks. If they get blocked for spam, their username is no longer relevant. If they have a minor COI that is resolved adequately, then it would be an appropriate time to point out that their name is irritating and ask them to change it.
This is different from proposal 3, because it does not require the creation of a new noticeboard. The ones we've got do the job.
rspεεr (talk) 07:57, 5 June 2009 (UTC)
What we should actually do
To clarify, here's what I propose we should do in the relevant cases.
- Block spammers. Hard. For spamming.
- If someone's username is actually an advertisement in itself, that's spamming.
- Keep in mind that a mere mention of a company name is not the same as an advertisement. For example, I am about to say the word "Google". That's not an advertisement for Google.
- Names that are advertisements in themselves may continue to be reported on UAA. They should be clear enough to merit a hardblock, and they should be hardblocked for spamming. A softblock is not a compromise between a hardblock and nothing: in this case, a softblock is a mistake.
- If someone's username is actually an advertisement in itself, that's spamming.
- When someone edits on Wikipedia with a problematic COI, do exactly what we usually do. Forcefully (but not rudely) tell them not to do that. Explain the COI policy. If their username is involved in the COI, do not sabotage the process by placing a useless username softblock on them.
- If the COI problem gets resolved (or if they edit responsibly enough that they never create a COI problem in the first place), but their username is still a problem, ask them to change it because we don't allow promotional usernames.
- If they're refusing to change their username, clearly the problem wasn't actually resolved. Escalate this to a block if necessary. Keep in mind that this is a weird situation where someone is not just misunderstanding the rules -- they've been told the rules and they're acting petulant and unprofessional under their company name. Should be rare.
- Describe this in the username policy basically the way Tnxman does.
I'd prefer to leave out the sentence "Explicit use of a company or group name as a username will result in your account being blocked" from Tnxman's proposal, because I don't see the benefit of it, but I don't really object to it either.- Since we've passed Tnxman's proposal, I'm okay with this one bright line that says "explicit company name → softblock". Again, I don't see the benefit but don't really object. The rest of this proposal should be compatible. rspεεr (talk) 07:15, 11 June 2009 (UTC)
rspεεr (talk) 08:11, 6 June 2009 (UTC)
Discussion
The whole reason for this discussion is that there is a large class of promotion that is falling outside the charter and purpose of those existing boards, and most of it is ending up on UAA. A user who has a suspicious, but not blatant, username, that creates an article about their organization or company. They aren't spamming. They aren't vandalizing. But they are a single purpose account, and it's clear cut promotion. That's the class of account that we are specifically wanting to deal with here. I don't see how your proposal improves that situation, these reports will still largely end up on UAA because that's the only thing people can figure out to put it under when they pull up their twinkle ARV window to report the obviously problematic account.Gigs (talk) 12:04, 5 June 2009 (UTC)- I think I misread... is this proposal like parts 1 through 4 of the first proposal? I.e. you want to stop blocking corporate usernames on username grounds, but at the same time, you think our current processes are sufficient? Gigs (talk) 12:39, 5 June 2009 (UTC)
- Weak support, the Username and COI issues are both important both separately and together, and I like some of the above wording, but it is also slightly confusing. Cirt (talk) 04:26, 6 June 2009 (UTC)
- I am not sure I understand what you are proposing so please correct me if I have misinterpreted. It sort of seems like you are proposing we allow people to have promotional usernames so that we can better detect conflict of interest? If that is the case I must oppose. If we need a person's username to tell us that they have a conflict of interest then how bad can their conflict of interest really be? They are not really that hard to spot that they need a bell around their neck, they stick out like a sore thumb. Promotional usernames stick out like a sore thumb except that this sore thumb is trying to sell you dry wall or promotional services. I say we continue to disallow promotional usernames like we always have, like we have always disallowed spam anywhere on Wikipedia. Chillum 04:52, 6 June 2009 (UTC)
- I don't understand your response. What kind of action is it to "disallow" something? Is it blocking the user immediately? Sending a sternly worded message? E-mailing their ISP's abuse department? Shaking your fist at the computer screen? The whole point of this discussion is to add more clarity to the process, so don't use vague words like "disallow".
To answer your question the best I can, I do not propose to allow promotional usernames. There are many things we don't allow but also don't have special noticeboards for, like signing your name on articles or climbing the Reichstag dressed as Spider-Man. The part that's relevant to UAA and the discussion here isn't what we allow or disallow, it's what we do. I'll add a section where I clarify what I think we should do. rspεεr (talk) 08:11, 6 June 2009 (UTC)
- I don't understand your response. What kind of action is it to "disallow" something? Is it blocking the user immediately? Sending a sternly worded message? E-mailing their ISP's abuse department? Shaking your fist at the computer screen? The whole point of this discussion is to add more clarity to the process, so don't use vague words like "disallow".
- We disallow it by using a soft block which requires them to change names. It is what we have been doing for some time now. I hope that clears things up. Chillum 21:43, 6 June 2009 (UTC)
- Support. How on earth can a user name be promotional? Ok, I'll answer it myself - if the user name is User:Acme Inc. is the best thing since sliced bread - buy our solutions now!!!. Otherwise, if the user name is the name of a company, then it's surely much better that the person doing the editing on behalf of that company has a name that shows everyone else that this is the case. We'll always have people editing with a conflict of interest, and banning these so-called "promotional" user names just makes them use a different name, making the editing less transparent, which is a bad thing. Is it really reasonable to believe that the content of a user name in any way influences anyone to buy a product or support a candidate or do anything else that the paranoid spam-fighters think happens? Let's concentrate on the articles themselves, and whether they are being used for promotion, rather than make the potential spammers hide under different names. Phil Bridger (talk) 21:40, 6 June 2009 (UTC)
- Support I can support ending username softblocks for company usernames, this is the essence of the first part of my first proposal. I agree with Phil that the idea of a "promotional username" is kind of a strange concept, and should be exceedingly rare (except in the case of a domain name as a username, which should still be softblocked on sight) Gigs (talk) 22:05, 6 June 2009 (UTC)
- Be careful when making blanket statements such as "domain names should be softblocked on sight". Domain names that are selling something should be softblocked on sight. Domain names that simply identify a person the same way that a username identifies a person are fine. rspεεr (talk) 22:36, 7 June 2009 (UTC)
- You are correct, I should have qualified it by saying "promotional domain names". Gigs (talk) 01:19, 8 June 2009 (UTC)
- Be careful when making blanket statements such as "domain names should be softblocked on sight". Domain names that are selling something should be softblocked on sight. Domain names that simply identify a person the same way that a username identifies a person are fine. rspεεr (talk) 22:36, 7 June 2009 (UTC)
- Comment Repeating myself from WT:U: I'm comfortable with the wording as it stands, "the suggestion that the account is operated by a group, project or collective rather than one individual". "Suggestion" is just the right word, I think. I mentioned some examples of ones I blocked over at WT:UAA: User:Ulyssesreborn (created an article promoting the Ulysses Rebirth exhibit), User:Wimintern (created an article promoting World Internet Marketing Inc), and User:Intaid (created an article promoting International Aid, Inc.) As Julian says, the username is okay "if you have to squint to see" the connection, but when you see these usernames editing those articles, squinting isn't necessary, and I don't think our reaction to seeing these at WP:UAA should be "take it elsewhere, that's COI". I appreciate the concern that UAA gets overloaded sometimes, but we are doing a good job on the db-spam queue these days, and when I do a username block, the report is automatically removed from UAA by the HelperBot. A name that appears to correspond to a group, editing an article on that group, creates an inevitable temptation for multiple people at the group to use that account, and creates unsolvable OWNership problems. - Dank (push to talk) 16:35, 12 June 2009 (UTC)
- I think we can actually have it both ways. If we change twinkle to make it more obvious that there are alternatives to UAA, then that should lessen improper UAAs, while still not making it hard instruction that UAA should ignore incorrect forum blatant COI. (See proposal above if you haven't yet) Gigs (talk) 21:53, 12 June 2009 (UTC)
- Yep, I've read the discussion, good job. I don't personally care whether these things are reported to UAA or COIN, as long as we're agreed on how consensus stands for which usernames to block that suggest the same company or group that they're creating an article about. - Dank (push to talk) 23:26, 12 June 2009 (UTC)
- I think we can actually have it both ways. If we change twinkle to make it more obvious that there are alternatives to UAA, then that should lessen improper UAAs, while still not making it hard instruction that UAA should ignore incorrect forum blatant COI. (See proposal above if you haven't yet) Gigs (talk) 21:53, 12 June 2009 (UTC)
- Comment As for names, if there actually is consensus that the usernames should not indicate the company. , I think it would be on the combined basis of discouraging OWNership, and preventing the encyclopedia from looking like a PR organ, rather than spam itself--and to avoid situations where someone may use a company name as an attack name--which can be even worse than spam. Much more important, I doubt there is consensus that spammers should be hardblocked, as contrasted to being guided to change their ways. As I see it, there is consensus only that the ones who refuse to change their ways should be blocked. Where I do agree is that the usernames are a secondary issue to the spam. DGG (talk) 02:47, 15 June 2009 (UTC)
"Paid editing" RFC
I cannot help but to think that the paid editing RFC is closely related to this RFC. Does anyone else think the same way, or might there perhaps be other implications as far as what is going on over there is concerned? MuZemike 23:24, 10 June 2009 (UTC)
- I've been keeping an eye on it, but that is more about constructive edits made by paid users, where we are concerned here with blatantly promotional edits that violate core policies. To put it another way, if a paid editor winds up violating our core policies, this RfC concerns our processes to deal with them. Gigs (talk) 00:18, 11 June 2009 (UTC)
Closed proposals
The following discussion is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.
Proposal 1 -- Loosen name policy, create new forum for reporting
- Consensus was oppose, proposal withdrawn Gigs (talk) 13:29, 10 June 2009 (UTC)
- Cease blocking accounts solely because the username alone is blatantly promotional/corporate.
- Remove references to "promotional usernames" from the username policy, since a company/organizational username with no edits is not a particular detriment to the encyclopedia.
- Continue to suggest that they create a more personal account, but not with threats of name blocks; Update uw-templates to reflect this
- Wait to see if they violate a content related policy
- Create a new administrators noticeboard for blatant promotion (Administrator Intervention against Promotion)
- If their edits appear to be blatantly promotional, a single purpose account, only nonconstructive edits, then block them quickly using the new noticeboard
Discussion
Discussion- Consensus to oppose
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I have moved this to the appropriate section below. Sorry, this is my first RfC! TNXMan 01:57, 5 June 2009 (UTC)
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Proposal 2-- Reword the Existing Policy
- Consensus was support, Done Gigs (talk) 00:24, 11 June 2009 (UTC)
As Gigs outlined at WT:U, the username policy contains several references to corporate usernames. Many of these references contradict each other. I propose that we replace the relevant sections with the following wording.
- Use of Wikipedia for promotion of a company or group is not permitted and accounts that do this will be blocked. Explicit use of a company or group name as a username will result in your account being blocked. Accounts that add promotional material with a clear conflict of interest will be reported to the appropriate noticeboard, where further action may be taken.
We could replace "appropriate noticeboard" with whichever board is deemed appropriate (whether it exists currently or not). TNXMan 01:56, 5 June 2009 (UTC)
Discussion
Discussion - consensus to support
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- Comment Per the discussion here, I have changed the username policy. I welcome any and all comments, either on my talk or WT:U. TNXMan 02:24, 10 June 2009 (UTC)
Proposal 3 -- Create a new noticeboard for expedited handling of obvious promotion
- Consensus was oppose, withdrawn Gigs (talk) 00:24, 11 June 2009 (UTC)
This proposal is a reworking of Proposal 1, without the controversial username policy changes. Currently there is a mish-mash of forums that are getting blatant promotion reports, WP:AIV, WP:UAA, WT:WPSPAM, WP:COIN... and none of them are particularly suited to quickly handling blatant promotion that is not spam or vandalism. As well, because there is no clear place for reporting it, editors often seemingly just pick one at random. Gigs (talk) 02:46, 5 June 2009 (UTC)
- Create a new administrators noticeboard for blatant promotion (Administrator Intervention against Promotion)
- If their edits appear to be blatantly promotional, a single purpose account, only nonconstructive edits, then block them quickly using the new noticeboard
- Complex cases of promotion would still be referred to WP:COIN for discussion
Discussion - Consensus was oppose
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DiscussionI am a little confused here. Is this noticeboard for promotional usernames, or for promotional behavior? They are two very different things. In both cases we give the user every chance to reform themselves. However in the case of a promotional username the user cannot help but promote their company every time they edit, this is why they are generally soft blocked and encouraged to create a new username. Promotional behavior on the other hand has a chance to be remedied without the need for blocking, yet will lead to a hard block if not remedied. I think it best that WP:UAA handle promotional usernames as it seems to be doing a fine job so far, and I suspect an even better job once we clarify policy in this matter. I am not particularly familiar with our conflict of interest and promotion noticeboards so I really don't know if we need a new one for promotional behavior or not. Chillum 02:53, 5 June 2009 (UTC)
I see. If the existing noticeboards are better suited to more complex cases then I see some merit in a noticeboard for simpler cases. Chillum 03:01, 5 June 2009 (UTC)
(unindent)OK, so lets say I give you all that. Promotion is spam, and spam is vandalism, and vandalism can be dealt with through AIV. There are still some remaining problems.
To largely address #1... Twinkle could have a checkbox on its ARV->AIV page with an autotemplate for promotion. We might formulate some guidance for WP:U as well, though we should be careful not to over-instruct like it used to do before my recent edits. To address #2, I think some stuff needs to be reworded around AIV to avoid confusion. Anyway I'm really not really opposed to sending all this to AIV, I just think we need to work out the details so it's all clear and obvious to reporters. Gigs (talk) 22:28, 5 June 2009 (UTC) A new noticeboard is not needed, because everything is covered by ANI, AIV, and UAA. Griffinofwales (talk) 03:38, 6 June 2009 (UTC)
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